Everything you were going to ask

Use the booking page. Choose your treatment, pick a therapist, choose a day and time, and leave your name and number. It takes under a minute. A KES 1,000 M-Pesa deposit confirms your slot. You can also call or WhatsApp 0714 814104.

Two or three days for a weekday slot. For a Saturday, book by Thursday. Sundays are shorter days, 10:00am to 4:00pm, so they fill fastest of all.

When a therapist is free, yes. But evenings and weekends are usually booked, so if you have travelled to us it is worth calling first.

Let us know at least 3 hours before and we will move your deposit to your new time, or refund it in full, whichever you prefer. Inside 3 hours, or if nobody arrives, the deposit covers the therapist time we held for you. A WhatsApp message is all it takes.

Every booking is confirmed with a KES 1,000 M-Pesa deposit, or the full price if your booking costs less. It comes straight off your bill on the day.

Minstan Towers, 4th Floor, Suite A1, Kariuki Drive, Ruaka, Kiambu County. There is a large black and yellow Pamper & Glow signboard on the side of the building, and parking is available.

M-Pesa or cash on the day for the treatment itself. Every booking is confirmed with a KES 1,000 M-Pesa deposit, or the full price if your booking costs less. It comes straight off your bill on the day. The deposit goes to Paybill 516600, account 587801, and the booking page gives you the numbers and a booking code when you finish.

There is a sharp sting for a second at a time, and it is strongest on your first visit. Hard wax is noticeably kinder because it grips hair rather than skin. Most clients tell us it hurt far less than they expected, and it gets easier each time because regrowth comes in finer.

About a quarter of an inch, roughly the length of a grain of rice. Do not shave for two weeks before your appointment. If the hair is too short, the wax cannot grip it.

Hard wax sets on the skin and is lifted without a strip, gripping hair rather than skin, which makes it the gentlest option for intimate areas and sensitive skin. Soft wax is applied thinly and removed with a strip, which is quick and efficient. Honey wax is a warm honey based formula that dry or reactive skin often prefers. Sugar wax is the newest on our menu, from KES 1,000 for a full Brazilian; ask us on WhatsApp whether it suits your skin.

Every four to six weeks. Keeping that rhythm gets all your hair onto the same growth cycle, which means finer regrowth and a much more comfortable appointment.

Yes, as long as you are wearing a tampon or a cup and you are comfortable. Skin is more sensitive around that time, so if you can move the appointment by a few days it will be easier.

For 24 to 48 hours: hot showers, saunas, swimming pools, the gym, sunbeds, direct sun, tight synthetic clothing and heavy fragrance. From day three, gentle exfoliation two or three times a week keeps ingrown hairs away.

Ingrowns happen when dead skin traps a hair below the surface. Exfoliating regularly between appointments prevents most of them. For hairs already trapped, a vajacial clears them out properly.

Stop retinol, tretinoin and strong acids five to seven days before facial waxing. If you are on Accutane or a similar oral acne treatment, we cannot wax you at all, and that rule applies everywhere, not just here.

Yes, we have a full gents menu. See our men’s waxing page.

KES 1,000 with soft wax, KES 1,300 with hard or honey wax. With underarms it is KES 1,300, and with a full vajacial it is KES 2,000. The full price list is on this site.

A facial for the vulva area: cleanse, exfoliate, steam, careful extraction of ingrown hairs, a soothing mask and hydration. Nothing internal. It is the treatment that deals with bumps, congestion and darkening that waxing alone leaves behind.

Yes, and most regulars do. Book the main treatment online and add a note about what else you would like, or call us and we will block the time.

Swedish if you want to relax and are not sure, deep tissue if you have specific knots, hot stone if you feel the cold or want heat to do the work, and a back massage if it is purely neck and shoulders. See the massage page.

Yes. Gel, polygel, acrylics, overlays, nail art, jelly and deluxe pedicures, plus classic, hybrid, volume and mega volume lash sets.